Terms and Conditions and code of conduct


This page sets out the terms and conditions for the products of Freeman Media Limited, trading as Freeman.

Freeman operates a number of subscription-based websites, conferences, events and publishes research and industry maps. It operates an online store. Links to these products may be found on the main company website www.freemanmedia.co.nz

These terms and conditions are governed by and will be construed in accordance with the laws of New Zealand. You submit to the non-exclusive jurisdiction of the courts of New Zealand.


Early Bird and Super Saver prices will only be applied if payment is received, in full, no later than 5pm on the date specified. You will be re-invoiced should your payment not be received by this date.

We reserve the right to cancel any conference 20 days from the event start date. If you are travelling to the event, we recommend that you do not make travel or accommodation bookings prior to this or, make flexible bookings that will not incur a cancellation fee.

Delegates are responsible for their own travel/accommodation bookings and no compensation will be made should the event be rescheduled or cancelled.

Entry to an event is for the registered individuals only, ticket sharing is not permitted.


If you are unable to attend you have several options:

  • Should you be unable to attend, a substitute may attend in your place
  • Confirm your cancellation by email at least 30 days prior to the event to be considered for a refund (minus a $300+GST service charge per registrant). Regrettably, no refunds can be made for cancellations received after this date


The organisers are running the event in accordance with current COVID-19 Sector Guidance and may postpone or run the event online if required. Delegate bookings and sponsor inclusions automatically transfer to the new event.


Freeman reserves the right to make amendments deemed to be in the best interest of the event. Agenda/outline is correct at time of printing, please check online for any updates.


Credit card payments attract a fee which is spelled out on the online store.


Without prejudice to any other rights and remedies available to us, if we consider that you have breached these terms and conditions, we may immediately and without written notice to you, suspend or terminate your access to the products you have purchased.


Freeman (the organisers) are not liable for any loss or damage as a result of an alteration, cancellation or postponement of this event. If the event is altered, re-scheduled, postponed, cancelled or rendered inadvisable, impracticable or impossible due to a fortuitous event or unforeseen occurrence, the organisers shall not be liable for any loss or damage directly or indirectly arising from a failure to perform any term of this contract. For the purposes of this clause a fortuitous event shall include fire, armed conflict, disaster, civil commotion, government restrictions and/or regulations, riots, terrorism or an act of terrorism, any emergency, curtailment, suspension and/or restriction on transportation facilities/means of transportation or any other cause beyond the reasonable control of the organisers. No refunds will be made.


We reserve the right to change these terms and conditions at any time. By continuing to access this website, you agree to be bound by the amendments. We recommend you regularly review these terms and conditions.


Freeman is intent on creating quality events within safe and respectful environments for all attendees to share knowledge, express their thoughts and opinions and network.  Our code of conduct requires all attendees and stakeholders to act in a manner that is harassment-free and respectful of people in a public environment, be it gender, age, sexual orientation, disability, race or religion. 

The code of conduct requires that speakers’ presentations and content offered in the various formats within our events is respectful and devoid of content/images of a sexual or discriminatory nature.

The code of conduct also extends to:

  • inappropriate approaches of a sexual nature and aggressive behaviour
  • offensive comments, questions or posts made on event engagement technology, twitter and other online media platforms

It is our expectation that attendees will act in a responsible manner in regard to alcohol consumption.

It is our expectation that attendees will act in a safe and responsible manner in respect to being healthy and well in attending events and in accordance with Covid-19 public health guidelines.

Any attendee that is deemed to be violating the code of conduct may be sanctioned or expelled from our event without refund, at the discretion of the organisers.

If you have any concerns about conduct at Freeman events please contact staff at the registration desk.


If you have any questions regarding these terms and conditions or the code of conduct, please contact the managing director, Matt Freeman – matt.freeman@freemanmedia.co.nz